Results

TL;DR: Results depend on where you start. Industry benchmarks show most firms have significant operational gaps — slow response, long document cycles, inconsistent follow-up. Closing those gaps improves conversion.

ClaimsPath delivers measurable operational improvements:

RESPONSE TIME Before: 4+ hours average After: Under 60 seconds Improvement: 99%

DOCUMENT COLLECTION Before: 45-60 days After: 10-20 days Improvement: 65%

LEAD-TO-SIGN CONVERSION Before: 15% industry average After: 34% with ClaimsPath Improvement: 2.3x

COMPLIANCE ADHERENCE Before: Manual tracking, missed deadlines After: 100% automated scheduling Improvement: Zero compliance failures

OPERATIONAL EFFICIENCY Before: Staff chasing documents, making reminder calls After: Staff focused on case work Improvement: 40% capacity increase