Platform

TL;DR: ClaimsPath is built around the 7 touchpoints of the claimant journey. Each capability is designed to work together, creating a complete operations system.

ClaimsPath platform handles the complete claimant journey:

AI INTAKE 24/7 handling of calls, texts, webforms, and referrals. No hold times. Instant response. Qualification in under 2 minutes.

DOCUMENT COLLECTION Guided collection with SMS/email reminders. Photo upload from mobile. Document verification. Reduces collection time from 45-60 days to 10-20 days.

COMPLIANCE AUTOMATION Automated scheduling for required communications. FCA DISP compliance. Statutory deadline tracking. Complete audit trail.

DEFENDANT ENGAGEMENT Templated letters for defendant/lender communication. SAR tracking with escalation. Response monitoring and follow-up.

INTELLIGENCE ENGINE Source-to-sign tracking shows which lead sources convert. Conversion analytics by case type, source, and time period. Identifies operational bottlenecks.