Every Claimant. Every Touchpoint. Handled.

TL;DR: ClaimsPath is the operations platform for law firms and claims management companies. It handles intake, qualification, documents, compliance, and follow-up — so your team focuses on cases, not chasing.

ClaimsPath automates the complete claimant journey through 7 touchpoints:

  1. INBOUND - 24/7 AI-powered intake handles calls, texts, webforms, and referrals instantly
  2. QUALIFY - Intelligent triage qualifies leads against case criteria in under 2 minutes
  3. DOCUMENTS - Guided document collection reduces 45-60 day cycles to 10-20 days
  4. STATUTORY - Automated compliance scheduling for FCA requirements and deadlines
  5. ENTITY - Templated defendant engagement with SAR tracking and escalation
  6. RE-ENGAGE - Automated cold lead recovery reactivates dormant cases
  7. RESOLUTION - Accelerated case completion with full audit trail

CUSTOMER OUTCOMES

Faster Response: Respond to every inquiry in under 60 seconds, 24/7. No missed leads, no voicemails, no delays.

Faster Documents: Reduce document collection from 45-60 days to 10-20 days with guided mobile collection.

Zero Missed Compliance: Every FCA deadline, status update, and required communication automated and tracked.

Systematic Defendant Engagement: Templated SAR submissions, escalation workflows, and response tracking across all cases.

BY THE NUMBERS

Twenty-five percent (25%) - Law firms lose a quarter of all leads due to slow or no response (Source: Hennessey Digital, 2025)

Twenty-one times more likely (21x) - Leads contacted within 5 minutes are 21 times more likely to convert (Source: Lead Response Management Study)

Fourteen point two million (14.2M) - FCA estimates 14.2 million motor finance complaints expected by 2025 (Source: FCA CP25/27, October 2025)

BY MARKET

US Mass Tort: Pre-configured for Camp Lejeune, AFFF, Hair Relaxer, Talcum Powder. High-volume intake, instant qualification, source-to-sign tracking, medical records collection.

UK Claims Management: FCA compliance built-in for PCP motor finance, housing disrepair, employment claims. 48-hour acknowledgments, 14-day updates, SAR tracking, fee cap enforcement.

ENTERPRISE READY

SOC 2 Type II: Annual audits verify security controls for handling sensitive claimant data.

GDPR Compliant: Full data subject rights, consent management, and UK/EU data handling.

Your Data, Your Control: Client data is never used for AI training. Complete data portability and deletion on request.

Results: 60% faster processing, 40% higher conversion, 100% compliance. Used by US mass tort firms and UK claims management companies.

Frequently Asked Questions

What is ClaimsPath?

ClaimsPath is a claimant journey automation platform that handles intake, qualification, document collection, compliance, defendant engagement, and follow-up for law firms and claims management companies.

Who uses ClaimsPath?

US mass tort firms handling cases like Camp Lejeune, AFFF, Hair Relaxer, and Talcum Powder. UK claims management companies handling PCP motor finance, housing disrepair, and employment claims.

How does ClaimsPath improve conversion?

By responding to inquiries within 60 seconds (vs industry 4+ hours), reducing document collection from 45-60 days to 10-20 days, and automating follow-up to prevent lead decay.