AI Intake

TL;DR: Your best intake staff, multiplied. 24/7 handling without hold times. Qualification in under 2 minutes. Every channel covered — calls, texts, web, referrals.

Speed wins in intake. The firm that responds first gets the case. ClaimsPath AI Intake ensures you're always first.

WHY SPEED MATTERS

Twenty-one times more likely (21x) - Leads contacted within 5 minutes are 21 times more likely to convert (Source: Lead Response Management Study)

Twenty-five percent lost (25%) - Law firms lose a quarter of all leads due to slow or no response (Source: Hennessey Digital, 2025)

24/7 COVERAGE Calls answered instantly, any time. No hold queues. No voicemail. No missed opportunities.

MULTI-CHANNEL HANDLING Inbound calls, outbound calls, SMS/text, webforms, chat, and referral portals. All channels, one system.

INSTANT QUALIFICATION Case criteria configured for your practice. Qualification happens during the conversation. Qualified leads flagged immediately.

INTELLIGENT ROUTING Qualified leads routed to the right team. Hot leads prioritized. Complex cases escalated.

RESPONSE TIME IMPACT Industry average: 4+ hours to first response ClaimsPath: Under 60 seconds Result: Higher contact rates, higher conversion

Frequently Asked Questions

How does AI intake handle phone calls?

AI answers calls instantly, collects claimant information, asks qualification questions, and routes qualified leads to your team. No hold times, no voicemail.

Can AI intake qualify leads for specific case types?

Yes. Qualification criteria are configured for your practice areas. The AI asks the right questions and applies your criteria automatically.

What happens to leads that don't qualify?

Non-qualifying leads are logged and can be monitored for future case types. Nothing is lost.